Privacy Policy
How we collect, use, and protect your information.
1. Introduction
Laxmi Shipping Agency (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal and corporate information when you visit our website (laxmishippingagency.in) or utilize our freight forwarding, customs clearance, and logistics services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or utilize our digital quotation tools.
2. Information We Collect
To provide you with accurate logistics quotes and process your international and domestic shipments, we may collect the following types of information:
- Personal Contact Data: Name, email address, phone number, and job title when you fill out our “Contact Us” or “Request a Quote” forms.
- Business & Cargo Data: Company name, pickup/delivery addresses, cargo weight, dimensions, commodity types, and commercial invoice values required for freight calculation and customs documentation.
- Compliance Documentation: Specific corporate documents (e.g., GST numbers, Import/Export Codes) required by Govt. of India Customs Authorities for legal clearance of goods.
- Automated Usage Data: IP addresses, browser types, and usage metrics collected via standard cookies to help us improve our website performance.
3. How We Use Your Information
Having accurate information allows us to provide you with a smooth, efficient, and legally compliant shipping experience. We use the information we collect to:
- Generate and deliver accurate freight forwarding and customs clearance quotes.
- Process shipping documentation (Bill of Lading, Shipping Bills, etc.) and coordinate directly with customs authorities.
- Communicate with you regarding shipment tracking, delays, or required compliance actions.
- Respond to your direct inquiries and offer customer support.
- Comply with all domestic and international trade laws, regulations, and reporting requirements.
4. Disclosure of Your Information
We are a professional logistics agency, not a data broker. We do not sell your personal or corporate data to third parties. We may only share information in the following specific situations:
With Service Providers
We may share your data with third-party vendors who perform services on our behalf, such as ocean carriers, airlines, domestic trucking networks, and warehouse operators, solely for the purpose of moving your cargo.
For Legal and Customs Compliance
As Govt. of India Recognised Customs Authorised Clearing & Forwarding Agents, we are legally mandated to share relevant cargo, corporate, and identifying data with Indian Customs authorities, port authorities, and relevant international border agencies to facilitate the legal transit of your goods.
5. Data Security
We use administrative, technical, and physical security measures to help protect your personal and corporate information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on our website to help customize the site and improve your experience. You can manage or disable cookies within your browser settings, though doing so may affect your ability to use certain features of our site.
7. Contact Us
If you have questions or comments about this Privacy Policy, or if you wish to update or delete your information from our systems, please contact us at:
Laxmi Shipping Agency
1, Crooked Lane, 2nd Floor, Room No: -229
Kolkata, West Bengal, India – 700069
Email: laxmishipping.cargo@gmail.com
Phone: +91 84207 60207